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Atrium at Christmas
Delta Atrium Christmas at Gaylord Opryland Nashville

Frequently Asked Questions

How do I find my way around the resort?
Download the free Gaylord Hotels app for step-by-step directions to your room, meeting areas, and
other hotel amenities and to access everything you need for your stay, including dining reservations,
activity and event tickets, and reservation info. Available for download on the Apple App Store or
Google Play Store today.
Will I be able to visit the resort without reservations or tickets this year?
Download the free Gaylord Hotels app for step-by-step directions to your room, meeting areas, and
other hotel amenities and to access everything you need for your stay, including dining reservations,
activity and event tickets, and reservation info. Available for download on the Apple App Store or
Google Play Store today.

Where can I buy my tickets?

Advance purchase of tickets online is required. In order to encourage contactless service, there are no physical, printed tickets and no box office on-site at the resort. All tickets are electronic and can be purchased online or over the phone. Once purchased, your e-ticket will be emailed to you. You can simply show your ticket on the phone to the attendant to be scanned prior to entering the attraction.

Am I allowed to take photos?

Professional photographers are not permitted to hold family photography sessions at the resort. Professional photographers are permitted only for contracted meetings and catering events with a location agreement and certificate of insurance on file with a minimum three week lead time for review of any photography request.

Can I access Opry Mills mall from the resort?

Road access from the resort campus to Opry Mills will be closed. Cars will be required to use the Briley Parkway Opry Mills exit or turn left at the traffic light past the hotel’s main entrance on McGavock Pike. 

Guests inside the resort may take a short walk to Opry Mills via the walkway from the Delta Portico. 

 

Can I bring a professional photographer to photograph my family during the holidays?
Professional photographers are not permitted to hold family photography sessions at the resort. Professional photographers are permitted only for contracted meetings and catering events with a location agreement and certificate of insurance on file with a minimum three week lead time for review of any photography request.
Can I make reservations for your restaurants?
During the holidays, reservations for our restaurants will be available to accommodate overnight resort guests only. 
Is there a parking fee at the resort?

Yes, at the resort, self-parking is $33.00 plus tax; valet parking is $45.00 plus tax. In and out privileges are for overnight guests only. Day guests are charged per entry.  

 

What is Extra Cool Hour, and can I purchase it? 
Extra Cool Hour is an exclusive benefit for overnight guests at Gaylord Opryland Resort and is a complimentary perk included with your room reservation. By showing your active room key, Extra Cool Hour provides early entry into ICE! and the Christmas shop (all located inside the Gaylord Opryland Event Center) one hour before open to day guests. Attraction tickets are still required and must be purchased separately and in advance. The Extra Cool Hour benefit is not for sale.